What is the LoongBuy Quality Check (QC) Process?

Before shipping your items from the warehouse, LoongBuy offers a voluntary LoongBuy inspection

How to Access and Review Your QC Images

Once your LoongBuy QCQC images:

  1. Log in to your LoongBuy account and navigate to "My Warehouse."
  2. Find the item that has undergone inspection and click to view details.
  3. Look for a section labeled "QC Photos," "Inspection Images," or similar.
  4. Carefully examine all provided QC images review. These typically include photos of the item from multiple angles, close-ups of tags/logos, and any existing flaws or damages.

This rep QC guide

How to Request Modifications or Reject Items

If, after your QC images review, you are unsatisfied with an item, you have options. Here is how to request changeshow to reject items

Scenario 1: Requesting Minor Changes or a Re-Inspection

For minor issues (e.g., loose threads, dusty item), you can often request a fix or a more detailed check. Use the message system on the item's page to communicate clearly with the warehouse staff about your specific request.

Scenario 2: Rejecting an Item and Requesting a Return/Exchange

For significant flaws, wrong items, or major quality issues, you can reject the item. The process for how to reject items

  • Clearly stating your rejection decision in the message system attached to the QC photos.
  • Providing a concise reason based on the photographic evidence (e.g., "Item received has a 5cm stain on the left sleeve, as shown in QC photo #3").
  • Requesting the warehouse to initiate a return to the seller for a refund or exchange.
  • Note that return shipping fees to the seller and any restocking fees may apply, depending on the seller's policy.

Key Tips for an Effective QC Review

Follow this rep QC guideLoongBuy inspection

By mastering the LoongBuy QC