Sometimes, you need a little more time before your items are ready to ship. Whether you're waiting for more parcels to consolidate or your plans have changed, CNFANS provides flexible options to manage your storage. This guide will show you how to request storage extensions, prevent automatic dispatch, and handle your parcels directly from your dashboard.
Understanding Standard Storage & Auto-Dispatch
Upon arrival at the CNFANS warehouse, your items enter a standard free storage period. It's crucial to know the exact duration, as detailed in the Pricing Policy. Before this period expires, the system will typically prepare your parcel for automatic dispatch
Tip:
How to Request a Storage Extension
If you need more time, you can formally extend your storage. Follow these steps:
- Log into your CNFANS Dashboard.
- Navigate to "My Parcels""Warehouse"
- Select the specific parcel(s) you wish to extend.
- Click the "Apply for Storage Extension"
- Choose your desired extension period (e.g., 7 days, 15 days) and confirm any associated fees.
- Complete the payment process if applicable. Your new storage deadline will be updated immediately.
Extensions are subject to availability and extension fees. We recommend requesting an extension at least 48 hours before the auto-dispatch date.
How to Temporarily Avoid Automatic Dispatch
Not ready to ship but not needing a full paid extension? Use the "Hold""Delay Shipment"
Direct Parcel Management in Your Dashboard
Your dashboard is the control center for all your items. Key management actions include:
| Action | Description | Location |
|---|---|---|
| Consolidate | Combine multiple parcels into one shipment to save on shipping costs. | Warehouse / My Parcels |
| Rehearse Packaging | Get a preview of packaged dimensions and weight for accurate costing. | Parcel Details Page |
| Submit Shipping Instructions | Manually choose a shipping line and declare items for customs. | After initiating shipment |
| View Storage History | Track how long each item has been in the warehouse. | Parcel Details Page |
Pro Tips for Smart Storage Management
Plan Ahead
Keep track of all your purchase delivery estimates to better forecast when items will arrive at CNFANS. This helps you plan consolidations and extensions in advance.
Use Alerts
Enable email or SMS notifications in your account settings to receive reminders as your storage deadline approaches.
Check Fees First
Always review the latest storage fee chart before requesting a long extension to understand the cost.