Navigating international logistics can be complex. CSSBuy simplifies this by providing detailed, step-by-step tracking for your parcels. This guide will help you understand how to follow your package's journey and accurately interpret each milestone until it arrives at your doorstep.
Step 1: Understanding Your Tracking Codes
Upon shipment, CSSBuy provides one or more tracking numbers. These are your keys to monitoring the journey.
Carrier Code:UB, CA, RI) identifying the logistics provider (like UPS, Cainiao, or Royal Mail).
Tracking Number:UB123456789CN).
CSSBuy Internal Reference:
Primary tracking is done on the carrier's website. Use the tools in your CSSBuy Parcel Dashboard
Step 2: Interpreting the Key Delivery Stages
Tracking updates follow a logical sequence. Here’s how to decode the common stages:
Phase 1: Origin and Export (China)
• Shipment Info Received / Label Created
CSSBuy or the carrier has registered the shipment. The parcel may not yet be physically with the carrier.
• Picked Up / Collected
The driver has collected the package from the CSSBuy warehouse.
• Departed from Facility / In Transit
Your parcel is moving within China, often to a major port or airport (e.g., Shanghai, Shenzhen).
• Processed for Export / Handed over to Airline
A crucial milestone. Your package has cleared preliminary Chinese customs and is loaded onto an international flight. A long gap after this update is normal while it's in the air.
Phase 2: Transit and Import (Destination Country)
• Arrived at Destination Country / Customs Clearance Started
The package has landed. It is now with your country's customs authorities for inspection. Delays here are common and depend on local customs workload.
• Customs Clearance Completed
Excellent news! Your package has been cleared and released for final domestic delivery.
• Handed over to Local Delivery Partner
The international carrier has passed the parcel to a local postal service or courier (e.g., USPS, Royal Mail, DHL Germany). The tracking number may switch; check your CSSBuy dashboard for the new one.
Phase 3: Final Delivery
• Out for Delivery
The final courier has loaded your package onto their vehicle. Expect delivery that day.
• Delivered / Left at Safe Place
The journey is complete! The parcel has been delivered to the provided address. If you haven't received it, first check with neighbors or secure locations.
