What Happens After You Submit a LoongBuy Order
Once your purchased product arrives at LoongBuy's warehouse, it doesn't go straight to storage or shipping. Instead, it enters our rigorous Quality Check (QC)
1
Upon arrival, your item is immediately logged into our system. It receives a unique tracking ID and is assigned to a dedicated QC specialist. The order information (including your chosen product specs, color, size, etc.) is retrieved and prepared for verification.
2
Our QC specialist performs a hands-on inspection. This includes:
- Authenticity & Model Check:
- Visual Inspection:
- Functionality Test:
- Accessory & Packaging Check:
3
This is the core of our transparency promise. We upload high-resolution photos of your actual item
Front, Back, & Side Views
Close-ups of Labels/Logos
Serial Numbers
Accessories Included
Any Noted Imperfections
You see exactly what we see, leaving no room for surprise.
You see exactly what we see, leaving no room for surprise.
4
If our inspection uncovers any issues—even minor ones—we don't ignore them. A detailed QC Report
If a severe flaw is detected, our team may proactively contact you via your preferred method to discuss options (e.g., requesting a replacement from the seller).
If a severe flaw is detected, our team may proactively contact you via your preferred method to discuss options (e.g., requesting a replacement from the seller).
5
This is your
- Approve:
- Reject:
- Query:
Nothing proceeds without your explicit instruction.
- Approve:
- Reject:
- Query:
- Reject:
Nothing proceeds without your explicit instruction.