LoongBuy: How to Request Additional QC Photos-CNfans spreadsheet-CNfans reddit-CNfans discord-CNfans yupoo-CNfans coupons

Need a closer look? This guide walks you through the official process to request detailed, close-up photos directly from the LoongBuy warehouse team.

Received your Quality Control (QC) photos from LoongBuy but still have concerns? Sometimes the standard set of pictures might not show the specific detail, stitch, or tag you wish to verify. Don't worry—you can formally request additional photos. Here is a step-by-step tutorial on how to open a support ticket and communicate effectively to get the close-ups you need for peace of mind.

Step-by-Step Guide

Step 1: Log into Your LoongBuy Account

Navigate to the LoongBuy website

Step 2: Access the "Support" or "Help Center"

Locate the "Support", "Help Center", or "Contact Us" section. This is typically found in the top navigation menu or within your user panel.

Step 3: Open a New Support Ticket

Click on the option to "Create a Ticket" or "New Inquiry". Select the most relevant category, such as "QC Photo Request", "Warehouse Service", or "Order Inquiry."

Step 4: Provide Clear Details in Your Ticket

Clear communication is crucial. In your ticket description, include:

Order/Parcel Number:
Item Description:
Specific Requests:
"Please provide a close-up photo of the sole stitching."

"Could I see a clear picture of the inner label and the size tag?"

"I need a photo of the back of the item, taken under better lighting."

Reference Previous Photos:

Step 5: Submit and Monitor Your Ticket

Submit the ticket. You will receive a ticket number for tracking. Check your account's support section or email regularly for the warehouse team's response, which usually comes within 1-3 business days.

Step 6: Review the New Photos

Once the additional photos are uploaded, they will typically appear in your original order's QC gallery or be sent to you via the ticket. Review them carefully to make your final decision (approve, exchange, or return).

Pro Tips for Effective Communication

Be Polite but Specific:
Use Visual Aids:
Patience is Key:
One Request per Ticket:

Conclusion

Requesting additional QC photos from LoongBuy is a straightforward process through their official support system. By providing detailed, clear information in your support ticket, you empower the warehouse team to deliver the precise close-up images you need. This ensures thorough verification and helps guarantee your complete satisfaction before your items are shipped.

Happy and confident shopping with LoongBuy!