For savvy Taobao agents and resellers, managing a reliable supplier network is crucial. BaseTao, a popular Taobao shopping and shipping agent, provides the platform, but the key to long-term success lies in systematically evaluating your sellers. By creating a simple ranking system in your spreadsheet, you can make data-driven decisions, prioritize the best partners, and minimize risks.
The Three Pillars of Seller Performance
An effective ranking should be based on three core performance indicators:
- Speed:
- Accuracy (QC):
- Customer Communication:
- Accuracy (QC):
Building Your Ranking System in a Spreadsheet
Follow these steps to create a powerful seller scorecard:
Step 1: Data Collection & Column Setup
Create a dedicated sheet or table. For each order, log the essential data points that will feed your scoring:
| Seller Name | Order Date | Warehouse Receive Date | QC Pass? (Y/N) | QC Notes | Communication Rating (1-5) |
|---|---|---|---|---|---|
| Example Store A | 2023-10-26 | 2023-10-30 | Y | Perfect match | 5 |
Step 2: Define Your Scoring Metrics
Assign points for each pillar. Here is a sample scoring framework:
- Speed Score (0-3 points):
- 3: Shipped within 48 hours.
- 2: Shipped within 3-4 days.
- 1: Shipped in 5-7 days.
- 0: Over 7 days or required催促 (reminders).
- Accuracy Score (0-4 points):
- 4: Flawless, perfect match.
- 2: Minor discrepancy (e.g., packaging difference).
- 0: Major issue (wrong item, size, defect) requiring return.
- Communication Score (0-3 points):
- 3: Proactive, prompt, and helpful.
- 2: Slow but resolved issue.
- 1: Unresponsive or unhelpful.
- 0: No communication despite problems.
Step 3: Create the Ranking Column
Add a final column titled "Total Score""Seller Rank."average score per seller
Example Formula (for one row in Excel/Sheets): Interpret the average scores to tier your sellers: This simple system transforms subjective impression into objective analysis. It helps you reduce agent warehouse storage time, lower QC failure rates, and build a more efficient and profitable supply chain. By consistently applying this method in your BaseTao operations, you gain control, minimize surprises, and ensure a better experience for your end customers.
= [Speed Score] + [Accuracy Score] + [Communication Score]Step 4: Categorize and Act on the Data
Benefits of a Structured Ranking