LitBuy: A Guide to Transparent Parcel Recording
How to Record Parcel Details and Packaging Adjustments for Accurate Billing & Customs
At LitBuy, we believe transparency builds trust. Accurately recording your parcel's details protects you from billing discrepancies and ensures smooth customs clearance. Follow this guide to document each step.
1
Before sealing your package, take clear, well-lit photos from multiple angles.
- Content Photo:
- Packaging Process:
Final Package:
Save these photos directly in your LitBuy order log. They are your primary evidence in case of disputes.
Save these photos directly in your LitBuy order log. They are your primary evidence in case of disputes.
2
The declared value must reflect the actual commercial value of the contents.
- Be accurate and honest. Under-declaration can lead to customs penalties, seizures, or delays.
- Include the value of all items, plus any proportional cost of shipping and insurance if required by the destination country's regulations.
- LitBuy's system allows you to attach the commercial invoice
3
Accurate physical measurements are critical for carrier billing.
- Final Weight:
- Final Dimensions:
- Carriers use volumetric weight. LitBuy's calculator can do this for you, but you must provide the correct inputs.
Save the weight and dimensions in the designated fields. Any adjustment from the initial estimate should be documented here with a reason (e.g., "added protective foam").
✓
Did you switch to a larger box? Add more padding? Every change must be logged.
- Go to the "Packaging Adjustments" section for your order.
- Select the reason for adjustment (e.g., "Better Protection," "Item Size Mismatch").
- Update the new weight and dimensions, and upload the new photos
- The system will time-stamp this entry, creating a transparent audit trail.
The Benefits of Meticulous Recording
Accurate Billing
Prevents unexpected charges by matching carrier invoices to your recorded data. Disputes are resolved quickly with photo proof.
Seamless Customs
Correct declared values and detailed contents descriptions minimize inspection risks and prevent clearance delays.
Full Accountability
From packing to dispatch, every step is documented. This protects you, LitBuy, and the end recipient.