1. Supplier Reliability Index (SRI)
This composite score measures on-time, in-full delivery performance.
Calculation:(Number of On-Time & Complete Orders / Total Orders) x 100
Risk Insight:
MuleBuy: Mastering Supplier Risk Assessment with Your Spreadsheet
2026-01-19
Predict and mitigate supplier risk through data-driven insights.
From Raw Data to Actionable Risk Intelligence
In global sourcing, supplier risk isn't just a possibility—it's a variable that can be measured and managed. Your MuleBuy Spreadsheet
Key Metrics to Calculate Directly from Your Spreadsheet
Focus on these three core calculations to build a clear risk profile for each supplier.
2. QC Failure Rate
Quantifies the consistency of product quality upon inspection.
Calculation:(Units Failed Inspection / Total Units Inspected) x 100
Risk Insight:2.5%) indicates deteriorating quality control, leading to future delays, rework, and customer dissatisfaction.
3. Refund/Dispute Frequency
Highlights financial and integrity issues beyond simple delays.
Calculation:(Number of Orders Requiring Refund or Dispute / Total Orders) x 100
Risk Insight:
Building Your Assessment Dashboard
Integrate these calculations into a dedicated supplier assessment tab within your MuleBuy Spreadsheet.
- Data Segmentation:Actual Delivery Date, QC Pass/Fail Counts, and Refund Status.
- Automate Calculations:COUNTIFS,
SUMIFS) to automatically calculate the three key metrics for each supplier. - Create a Rating Matrix:
- Monitor Trends:downward trend
Turning Insight into Action
Data alone isn't a strategy. Use your risk assessment to:
- Tier Your Suppliers:
- Guide Negotiations:
- Trigger Contingency Plans:
- Guide Negotiations: