Enjoy easy, secure payments and seamless financial management on LoongBuy.
Paying for your purchases on LoongBuy is designed to be straightforward and safe. Whether you prefer using PayPal or your credit/debit card, this tutorial walks you through linking your payment method, securely adding funds to your LoongBuy balance, and efficiently handling refunds if your order changes.
Pre-funding your balance can speed up future checkouts. Here's how:
If a seller cancels or modifies your order, here's what happens:
| Situation | Refund Process | Timeline |
|---|---|---|
| Seller Cancels Order | The full amount is automatically refunded to your original payment method or
| 3-10 business days for card/PayPal. Instant if returned to LoongBuy Balance. |
|
| Order Modified (Price Change) | You will receive a partial refund for the difference. The system will issue it using the same method as the original payment. | Typically within 5 business days. |
| Failed Payment but Amount Held | Any temporary authorization hold will be released by your bank or PayPal, usually within 1-5 business days. | Depends on your financial institution's policy. |
To check refund status, visit 'Order History'
