Core Metrics & Automated Weighting
The system automatically calculates scores based on two critical data points:
- QC Pass Rate (%):
- Refund/Issue Rate (%):
You assign the weighted importance
Transform subjective evaluation into objective data-driven decisions.
Manually tracking Quality Control (QC) failure ratesrefund ratios
The ACBUY Spreadsheet TemplateVendor Performance Score. By assigning configurable weights to key metrics, it generates a clear, actionable score for each vendor.
The system automatically calculates scores based on two critical data points:
You assign the weighted importance
The formula builds a composite score, rewarding high performance and penalizing poor results.
Performance Score = (QC_Pass_Rate * QC_Weight) + ((100 - Refund_Rate) * Refund_Weight)
Example: A vendor with a 95% QC Pass Rate and a 2% Refund Rate, using 70/30 weighting, scores: (95 * 0.7) + (98 * 0.3) = 95.9
| Benefit | Outcome |
|---|---|
| Objective Decision-Making | Replace gut feeling with clear, comparable data. |
| Proactive Vendor Management | Identify and address quality trends before they impact customers. |
| Negotiation Leverage | Use high scores for rewards and data-driven discussions for improvement. |
| Time Efficiency | Eliminate hours of manual calculation and report generation. |