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LoongBuy Shipping Insurance: Your Ultimate Guide to Protection

2026-01-22

Safeguard your valuable international shipments with LoongBuy's optional insurance plans. Learn about coverage, activation, and the claims process.

When shipping valuable items internationally through a forwarder like LoongBuy, peace of mind is priceless. LoongBuy's optional Shipping Insurance plans provide a safety net against the unforeseen. This comprehensive guide details everything you need to know about activating coverage, understanding protection, and filing a claim.

Why Consider LoongBuy Shipping Insurance?

While LoongBuy and carriers handle parcels with care, loss or damage during long-distance transit is a possibility. Insurance transforms a potential total financial loss into a manageable incident, ensuring you are compensated for the declared value of your goods.

Activating Your Insurance Coverage

Enrolling in insurance is a straightforward process during checkout:

Select Your Plan:
Declare Accurate Value:actual commercial value
Pay the Premium:
Confirmation:

What Is Typically Covered?

LoongBuy's insurance generally covers direct physical loss or damage during the covered transit period. Common covered incidents include:

Complete Loss:
Partial Loss or Damage:
Package Mishandling:
Transport Accidents:

Important Exclusions to Note

Insurance plans have limitations. Typical exclusions

Damage due to improper or insufficient packaging by the sender.

Loss or damage from natural disasters (unless specified).

Prohibited or restricted items (e.g., hazardous materials, cash).

Consequential damages (e.g., loss of profits).

Minor cosmetic damage to packaging where the product is unharmed.

Always review LoongBuy's specific insurance terms and conditions for the definitive list of exclusions.

How to File a Compensation Claim

If your parcel is lost or damaged, act promptly and follow these steps:

Document Immediately:
Contact Customer Service:
Submit the Claim Form:
Photos of damage/loss proof.

Copy of the invoice showing item value and insurance purchase.

Packing list and any carrier communication.

Investigation:
Claim Resolution:

Pro Tips for a Smooth Experience

Package Well:
Declare Truthfully:
Understand Limits:
Keep Records:

By opting for LoongBuy's Shipping Insurance and understanding its process, you shop and ship with greater confidence, knowing your investments are protected on their global journey to your doorstep.

Disclaimer: