Wondering about AllChinaBuy's refund policy or how to withdraw your balance? This practical guide covers platform refund timelines, step-by-step cancellation procedures, and available withdrawal methods — including whether funds can be returned to your original payment source or PayPal.

Does AllChinaBuy Have a Refund Guarantee?

Yes, AllChinaBuy provides refund protection for eligible orders. The platform allows cancellations within 24–48 hours3-15 business days, depending on your payment method.

Key Refund Scenarios:

  • Pre-shipment cancellations:
  • Non-delivered orders:
  • Defective/wrong items:

AllChinaBuy Refund Process: Step by Step

  1. Cancel in Dashboard:
  2. Contact Support:
  3. Submit Evidence:
  4. Await Approval:

Can Refunds Go Back to My Original Payment Method?

Initial 7-day window:

  • Credit/debit cards
  • Original e-wallets

After processing:

Note: PayPal refunds must be manually requested via customer support within 30 days.

Withdrawing Your AllChinaBuy Balance

Supported withdrawal methods:

Method Processing Time Minimum Amount
PayPal 3-5 days $20
Wire Transfer 4-7 days $100
*Original payment source - Only for recent refunds

Important Refund Constraints:

• Customized/non-returnable items are exempt
• Shipping fees are non-refundable after dispatch
• Marketplace seller policies may override standard rules

Checking Your Refund Status

Monitor refund progress via:

  • Email notifications:[Recommended tooltip]
  • "Refund History":