Quality Control (QC) photos are a vital step in the online shopping process, especially for custom or detailed items. Sometimes, the initial photo set provided might not cover every angle or detail you wish to see. Fortunately, Joyagoo
Note your order number and have the initial QC photos or link ready. Clearly identify which item (if multiple) you need more visuals for. Clearly state what additional angles or details you need. For example: "Could I please get a close-up video of the leather texture on the bag and a photo of the inside zipper?"
Use the primary communication channel you have with your Joyagoo agent or representative. This is typically: A polite request is more likely to receive a positive and thorough response. Remember that processing your request may take 1-3 business days, depending on warehouse operations. Once you receive the extra photos or videos, examine them carefully. If they satisfy your concerns, you can approve the item for shipping. If not, you may reply with further questions or requests, within reason. Submit your request as soon as you receive the first QC set to avoid shipping delays. Ask for all needed angles/videos in one message to streamline the process. Circling areas on the original photos or sharing example images can be extremely helpful. Familiarize yourself with Joyagoo's specific QC policy, as the number of free requests may vary. By effectively using Joyagoo's support to request extra QC photos or videos, you transform from a passive buyer into an informed one. This simple step minimizes surprises, ensures your product meets expectations, and leads to a much more satisfying purchase experience. Happy and confident shopping!Why Request Additional QC Media?
How to Request Through Joyagoo Support
Gather Your Initial QC Information
Prepare a Clear and Specific Request
Contact Joyagoo Customer Support
Be Polite and Patient
Review and Confirm
Pro Tips for Success
Request Early
Batch Your Requests
Use Visual Aids
Understand the Policy
Ship with Confidence
Joyagoo: How to Request Extra QC Photos or Videos
2026-02-19