Submitting incorrect or invalid product links when ordering on SuperBuy is a common cause for delays. This tutorial will guide you through the process of checking your Taobao or Weidian URLs and confirming essential details before finalizing your order, ensuring a smooth and efficient purchasing experience.
Step 1: Identifying a Valid Product Link
Copy the full URL from your browser's address bar while viewing the product. Ensure it is a direct link to the specific item page, not a store homepage or a search result.
Correct URL Format Examples:
- Taobao:https://item.taobao.com/item.htm?id=674899283102
- Weidian:https://weidian.com/item.html?itemID=5842166634
Common Invalid Links to Avoid:
- Mobile App Links (e.g.,
m.tb.cn/...) – Open in a desktop browser to get the standard URL. - Store Homepage Links (e.g.,
shop....) - Shortened or "Tiny" URLs – These often expire or lead to errors.
- Links from social media or content platforms that are not the direct product page.
Step 2: Verifying Product Details Before Submission
Before pasting the link into SuperBuy's order form, double-check the following on the product page:
- Product Title & Variants:
- Price:
- Stock Status:
- Seller Credibility:
- Price:
Step 3: Submitting the Link on SuperBuy
Troubleshooting Common Link Errors
Error: "Unable to fetch product information"
Solution:
Error: Fetched details do not match your desired item
Solution:
Error: Price or stock information is incorrect
Solution:
Pre-Order Checklist
- ☑ My link is a full, direct item.taobao.com/item.htmweidian.com/item.html
- ☑ I have verified the correct variant, price, and stock status
- ☑ The information auto-filled on SuperBuy's order form matches perfectly
- ☑ I have used the remarks section
- ☑ I have verified the correct variant, price, and stock status
Following these steps will minimize errors, prevent ordering delays, and help the SuperBuy team process your purchase quickly and accurately. Happy shopping!