LoongBuy: How to Track Your LoongBuy Parcel in Real Time
A complete guide to mastering your shipment's journey from warehouse to doorstep.
LoongBuy’s integrated shipping system features a powerful, built-in tracking tool designed to give you peace of mind and complete visibility. This step-by-step tutorial will teach you how to seamlessly follow your parcel’s journey, accurately interpret shipping statuses and weight updates, and efficiently monitor its progress through customs.
1. Accessing Your Tracking Information
Once your order is processed and shipped, locate your unique Tracking NumberOrder ID
2. Reading and Interpreting Shipping Statuses
Understanding the status updates is key to knowing your parcel's location. Here’s a common progression:
- Label Created / Info Received:
- Picked Up / Departed Warehouse:
- Arrived at Transit Hub / In Transit:
- Arrived at Destination Country / Customs Clearance:
- Out for Delivery:
- Delivered:
- Picked Up / Departed Warehouse:
3. Interpreting Weight Updates
A change in the recorded weight is normal and informative:
- Initial Weight:
- Adjusted Weight (if any):billable weight.
Any significant discrepancy? Contact LoongBuy Customer Support for clarification.
4. Efficiently Checking Customs Progress
This stage often causes the most anticipation. Look for these specific statuses:
- Customs Clearance In Progress / Held by Customs:
- Customs Cleared / Released from Customs:
- Customs Hold - Additional Information Required:
- Customs Cleared / Released from Customs:
Pro Tip: Customs clearance duration varies greatly by country and can take several days. Delays here are usually outside of LoongBuy's direct control.
Pro-Tracking Tips
- Use the LoongBuy App
- For the most detailed transit logs, you can also copy your tracking number and check it directly on the carrier’s (e.g., DHL, UPS, local post) website.
- If your tracking shows no movement for over 7-10 business days after "Despatched," contact LoongBuy Support with your Order ID ready.