LoongBuy: How to Request Partial Shipments for Large Orders
A Guide to Splitting Your Delivery, Calculating Costs, and Managing Tracking
Understanding Partial Shipments
When placing large orders on LoongBuy, you might find that some items are ready to ship immediately while others are delayed (e.g., awaiting stock, pre-orders, or longer processing times). A partial shipment
Step-by-Step: How to Request a Partial Shipment
- Place Your Order as Usual:
- Monitor Order Status:"My Orders"
- Submit a Request:Ready to Ship," contact LoongBuy Customer Service.
- Use the Live Chat
- Send a detailed email to [email protected].
- Provide Essential Information:
- Your order number.
- A clear list of the SKUs or product names you want shipped first.
- Confirmation that you understand potential additional costs (explained below).
- Await Confirmation:
- Monitor Order Status:"My Orders"
Calculating Additional Costs
Splitting an order typically incurs extra charges. Here’s what to expect:
| Cost Component | Description | Note |
|---|---|---|
| Additional Base Shipping Fee | Most shipping methods charge a base fee per parcel. Splitting one order into two parcels often means paying two base fees. | Check LoongBuy's latest shipping rate card for specifics. |
| Potential Weight/Volumetric Increase | Shipping costs are calculated per parcel. Sending two separate packages might result in a higher total cost than one consolidated heavy parcel. | Customer service can provide a comparative quote. |
| Processing Fee | LoongBuy may apply a small service fee for manually splitting and processing your order. | Usually a fixed amount (e.g., $2-$5). Confirm with support. |
Pro Tip:before
Managing Tracking Numbers for Split Deliveries
Once your partial shipment is processed, tracking becomes crucial.
- Multiple Tracking Numbers:"Order Details"
- Identifying Items:
- Delivery Coordination:
- Identifying Items:
Key Considerations & Tips
Warehouse Storage Time
LoongBuy's free storage period (usually 30-90 days) still applies. Ensure delayed items are shipped before your storage period expires.
Combine When Possible
For cost-efficiency, try to consolidate items ready around the same time into as few shipments as possible.
Communication is Key
Initiate partial shipment requests clearly and promptly. Automated systems may ship full orders by default once all items are ready.