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RizzitGo Process: Transparent Documentation of Repacking & Weight Adjustments

2026-02-24

In international logistics, accuracy and transparency are paramount. RizzitGo's standard operating procedure for documenting repacking and weight adjustments ensures full freight integrity and builds unwavering trust with our clients. Follow this guide to maintain complete accuracy.

Step 1: Initiation of Change Log

Upon identifying a need for repacking or a discrepancy in weight, the warehouse supervisor must immediately initiate a digital change log. This log is uniquely tied to the shipment's Master Air Waybill (MAWB) or House Bill (HAWB) number.

Key Data to Log Initially:

Step 2: Comprehensive Photographic Proof

Visual evidence is non-negotiable. Capture high-resolution, well-lit photos from multiple angles at each key stage:

  • Before State:
  • During Process:
  • After State:
  • Close-up Details:

All photos must be taken with a digital device that embeds timestamps and geolocation data where possible.

Step 3: Timestamp & Data Recording

Each action and photo must be tagged with an accurate, synchronized timestamp (YYYY-MM-DD HH:MM:SS Timezone). Record the final verified data:

Measurement Original Adjusted Scale Used (ID)
Weight 25.6 kg 23.1 kg SCL-2024-08
Dimensions (LxWxH) 45x50x60 cm 40x40x55 cm LASER-001

Step 4: Final Audit & Client Portal Update

The logistics coordinator audits the complete log—photos, timestamps, and data. Once verified, the entire package is uploaded to the shipment's record in the RizzitGo Client Portal

This creates an immutable, transparent record that:

  • Justifies final invoicing based on actual chargeable weight.
  • Provides proof of careful handling and problem resolution.
  • Mitigates disputes and builds long-term partnership trust.

Commitment to Transparency

At RizzitGo, we believe transparency is not just a policy but a core value. Documenting every change with proof and precision ensures that "complete freight accuracy" is a guaranteed result, not just a promise.