Staying on top of your order inspections is crucial for a smooth shopping experience. The SuperBuy Spreadsheet is a powerful tool that allows you to track inspection stages in real-time, ensuring you have complete visibility and control over your product's Quality Control (QC) process.
The Power of Real-Time Tracking
Gone are the days of waiting for generic updates. Once your item arrives at the SuperBuy warehouse and QC photos are taken, the relevant row in your personalized spreadsheet is activated. You can now see exactly which stage your item is at—from "Awaiting Inspection""Photos Uploaded""QC Completed".
Managing Your QC Results: A Step-by-Step Guide
1. Marking Approved Items
When you are satisfied with the QC photos, simply update the designated column (often labeled "Status""Approval") in your spreadsheet. Change the cell to "Approved""GL"
2. Identifying Rejections & Requesting Exchanges/Refunds
If an item does not meet your standards, mark it as "Rejected""RL""Notes""Comments""Color mismatch with seller photos,""Stain on left sleeve,""Size label incorrect"). This immediate feedback allows your agent to quickly initiate an exchange with the seller or process a refund.
3. Keeping QC Notes Organized
The spreadsheet's note-taking column is your central log for all inspection-related details. Use it to:
- Tag specific issues to specific items (e.g., "Item #A23: Logo stitching is uneven.").
- Record measurements from the provided photos for comparison.
- Flag items that need combined photos with others in your warehouse.
- Communicate special packing instructions for the future shipment.
Benefits & Pro Tips
Key Benefits:
- Complete Transparency:
- Faster Decision Making:
- Permanent Record:
- Enhanced Communication:
- Faster Decision Making:
Pro Tips for Efficiency:
- Check Regularly:
- Be Specific:
- Use Filters:
- Link Directly:
- Be Specific: