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MuleBuy: How to Track Commercial Orders in the Dashboard

2026-02-24

Gain complete visibility from supplier purchase to final delivery and ensure order accuracy.

In today's fast-paced global sourcing environment, visibility is power. The MuleBuy platform is engineered to provide that power, offering buyers complete transparency and control over their commercial orders. This guide will walk you through how to leverage the MuleBuy dashboard to monitor every stage of your order's journey.

The Power of End-to-End Tracking

Before diving into the "how," it's important to understand the "why." Full supply chain tracking on MuleBuy helps you:

  • Mitigate Risk:
  • Ensure Accuracy:
  • Improve Planning:
  • Enhance Communication:

Navigating the Order Tracking Dashboard

After logging into your MuleBuy account, access the "My Orders"

1. Order Placement & Confirmation

Once an order is placed with your supplier, its status updates to "Order Confirmed."

  • View and download the finalized purchase order (PO).
  • Confirm product details, quantities, and agreed-upon pricing.
  • Communicate directly with the supplier via the integrated messaging system for any last-minute clarifications.

2. Production & Quality Check

This is a critical phase for ensuring order accuracy. Key dashboard features include:

  • Production Updates:
  • Pre-Shipment Inspection Reports:

3. Shipping & Logistics

When goods leave the factory, tracking enters its most dynamic phase. The dashboard provides:

  • Shipping Documents:
  • Real-time Logistics Tracking:
  • Customs Status:

4. Delivery & Completion

The final stage confirms successful fulfillment. You will see:

  • Final Delivery Confirmation:"Delivered"
  • Pod Documentation:
  • Order Archiving:

Best Practices for Effective Tracking

  • Set Up Notifications:
  • Use the Communication Log:
  • Regularly Review Checkpoints:
  • Leverage Data for Future Orders:

By mastering the MuleBuy order tracking dashboard, you transform your supply chain from a black box into a transparent, manageable process. This end-to-end visibility is key to reducing stress, minimizing errors, and building a more resilient and successful importing business. Log in to your dashboard today and experience the control that comes with complete tracking.