The LoongPay wallet
Core Functions of Your LoongPay Wallet
- Store Funds:
- Recharge Accounts:
- Direct Payment:
How to Manage Your Wallet
1. Adding Balance (Recharge)
To add funds to your LoongPay wallet:
- Navigate to the "My Wallet"
- Click on the "Recharge""Add Funds"
- Enter the desired amount and select your preferred payment method (e.g., credit/debit card, PayPal, or bank transfer).
- Confirm the transaction. Funds are typically credited to your wallet immediately.
Tip:
2. Checking Transaction History
Maintaining clear financial records is simple:
- Go to your "Wallet"
- Select "Transaction History""Statement."
- View a detailed list of all credits (recharges, refunds) and debits (payments for orders, service fees).
- Use date filters to track specific period activity.
This history is your primary source for tracking all wallet-related activities and verifying payments.
3. Using Wallet Credit for Shipping Fees
One of the key benefits is using your balance to cover shipping costs securely:
- During the checkout process, proceed to the payment page.
- Look for the payment method option labeled "Pay with LoongPay Wallet"
- Ensure your wallet has sufficient balance to cover both the product costs and
- Select this option. The system will automatically deduct the total amount, including shipping, from your wallet credit.
- You will receive an immediate confirmation for the transaction.
Security Note:
4. Withdrawals
If you have a balance you wish to transfer out:
- In your wallet, click on "Withdraw Funds."
- Enter the withdrawal amount and your verified external bank account or payment details.
- Submit the request. Processing times may vary depending on your financial institution.
- Note that withdrawal policies, including minimum amounts and possible fees, will apply.
Security First
Always ensure you are logged into your official LoongBuy account when performing wallet operations. Never share your wallet PIN or verification codes. Monitor your transaction history regularly for any unauthorized activity and report it immediately to customer support.