Submitting accurate Weidian or Taobao links is crucial for a smooth Hoobuy experience. Correct formatting ensures fast purchasing and prevents your order from being stuck in a "pending" status. Follow this guide before checkout to avoid delays.
Correct Link Formatting
A valid product link must lead directly to a single item page. Hoobuy's system cannot process links from search results, collection pages, or the mobile app "Share" function that shortens links.
✅ Acceptable Link Examples:
Weidian:https://weidian.com/item.html?itemID=xxxxxxxx
Taobao:https://item.taobao.com/item.htm?id=xxxxxxxxhttps://detail.tmall.com/item.htm?id=xxxxxxxx
❌ Unacceptable Links:
- Mobile-shortened links (e.g.,
https://m.tb.cn/h.xxxxxxx) - Homepage or store homepage links
- Search result or category page links
- Links containing special characters or spaces
Step-by-Step Guide
- Copy from a Desktop Browser:
- Verify the Link:itemID=
- Paste Directly:
- Check for Extra Parameters:&ns=1&abbucket=2
- Verify the Link:itemID=
Troubleshooting "Pending" Status
If your order remains "pending," it is often due to an incorrect link. Take these actions:
- Re-copy the Link:
- Contact Support:
- Do Not Place Duplicate Orders:
- Contact Support:
Final Tips
Taking a moment to verify your link format