LoongBuy Shipping Insurance: Your Ultimate Protection Guide
Navigate LoongBuy's optional insurance plans for valuable shipments. Learn about activation, coverage, and the claims process.
Shipping valuable items internationally can be stressful. While LoongBuyShipping Insurance—a safeguard for your peace of mind. This comprehensive guide explains everything you need to know.
Why Consider LoongBuy Shipping Insurance?
Standard carrier compensation is often limited and based on weight, not value. LoongBuy's insurance protects the declared value
Available Insurance Plans & Activation
Insurance is typically offered as an optional add-on during the checkout or parcel consolidation
- Step 1:
- Step 2:"Shipping Insurance""Parcel Protection"
- Step 3:
- Step 4:
Note: Insurance must be purchased before
What Does LoongBuy Insurance Cover?
Coverage generally includes, but is not limited to:
- Complete Loss:
- Partial Loss:
- Physical Damage:
- Theft:
Common Exclusions:
- Seizure by customs authorities.
- Damage due to improper packaging by the sender (retailer) or if packaging fails to meet LoongBuy's requirements.
- Consequential damages or loss of value for collectibles.
- Items prohibited by LoongBuy's or the carrier's terms of service.
Always review the specific insurance terms during purchase for the most accurate and detailed list.
How to File a Compensation Claim
If your insured parcel is lost or damaged, act promptly.
- Document Immediately:external packagingdamaged items
- Contact LoongBuy Support:
- Provide Evidence:
- Parcel tracking number and order IDs.
- Photos/videos of the damage and packaging.
- Proof of value (screenshots of product pages, invoices, payment records).
- A detailed written description of the issue.
- Claim Assessment:
- Compensation:
Pro Tips for a Smooth Experience
- Declare Accurate Value:
- Understand Packaging Rules:
- Act Fast:
- Keep Records: