Managing more than one package? This guide explains how to track multiple shipments, label each parcel, and follow their customs progress in real time—all within your LoongBuy dashboard.
Ordering multiple items from international sellers often means managing several parcels at once. LoongBuy simplifies this process by centralizing all your shipment tracking into one convenient, powerful dashboard. No more juggling between tabs or losing track of numbers. Here’s how to master your multi-parcel management.
Step 1: Accessing Your Unified Tracking Dashboard
After logging into your LoongBuy account, navigate to the "My Parcels""Shipment Tracking"
Tip:
Step 2: Label and Organize Your Parcels
To avoid confusion, especially with similar items or multiple orders for family members, LoongBuy allows you to add custom labels or notes to each parcel.
- Locate the parcel you wish to label in your list.
- Click on the "Edit""Add Note"
- Enter a descriptive label (e.g., "Mom's Birthday Gift," "Winter Coat," "Order #12345").
- Save your changes. Your personalized label will now be displayed alongside the tracking information, making identification effortless.
Step 3: Real-Time Tracking & Detailed Status Updates
Click on any individual parcel to dive into its detailed journey. LoongBuy provides a step-by-step timeline, including:
- Order Processed:
- Received at Warehouse:
- Shipped Internationally:
- Customs Clearance:
- In Transit Domestically:
- Delivered:
- Received at Warehouse:
Step 4: Monitoring Customs Progress in Real Time
International shipping often hinges on customs. LoongBuy’s dashboard provides specific, real-time updates on this critical phase. Look for statuses such as:
- "Arrived at Customs"
- "Customs Inspection in Progress"
- "Customs Cleared"
- "Awaiting Payment for Duties" (if applicable)
If any action is required from you (e.g., providing documentation or paying duties), clear notifications and instructions will appear directly on the parcel's tracking page.
Pro Tips for Power Users
Use Desktop Notifications
Enable browser notifications for your LoongBuy dashboard to get instant alerts for key status changes, especially for customs clearance.
Export Tracking Data
Need to share status with others? Use the export function to download a summary of all your parcels' statuses into a CSV or PDF file.
Consolidate When Possible
If you have multiple items arriving at the LoongBuy warehouse around the same time, use their Parcel Consolidation