LoongBuy Guide: How to Track Multiple Parcels from One Account
Managing more than one package? This guide explains how to track multiple shipments within LoongBuy’s dashboard, label each parcel, and follow their customs progress in real time.
Shopping from multiple stores on LoongBuy and consolidating your orders is a smart way to save on shipping. However, keeping track of several parcels at once can be challenging. Fortunately, LoongBuy's user-friendly dashboard provides powerful tools to monitor all your shipments seamlessly from a single account. Follow this guide to become an expert at managing your multi-parcel logistics.
Step 1: Accessing Your Consolidation Dashboard
After logging into your LoongBuy account, navigate to the "My Parcels""Consolidation Warehouse"
Step 2: Creating a Consolidated Shipment
Select the individual packages you wish to ship together by checking their corresponding boxes. Click the "Consolidate""Submit for Shipment"LoongBuy Tracking Number.
Step 3: Tracking Multiple Shipments in Your Dashboard
This is the core of multi-parcel management. Go to "Shipping History""My Shipments."
- Each row represents one consolidated parcel with its main tracking number.
- Click on any shipment to expand the view
- The dashboard shows the unified status for the main parcel (e.g., "In Transit," "Customs Clearance").
Step 4: Labeling and Organizing Your Parcels
For better personal organization, use the "Remark""Label"
Step 5: Following Real-Time Customs Progress
LoongBuy's tracking system integrates customs milestones. Within the detailed view of each consolidated shipment, look for status updates such as:
- Customs Received:
- Customs Clearance In Progress:
- Customs Cleared:
- Customs Held (Requires Action):
These updates appear in your dashboard's tracking timeline, providing real-time peace of mind.
Step 6: Setting Up Notifications (Optional but Recommended)
Enable email or SMS notifications
Pro-Tips for Power Users
Use the Mobile App
Download the LoongBuy app for on-the-go tracking and push notifications. Manage your parcels from anywhere.
Download Shipping Labels
For your records, you can download the commercial invoice and shipping label from each shipment's detail page.
Contact Support from the Dashboard
If a parcel is delayed, use the "Help" or "Contact Us" button linked directly to that shipment. This provides agents with immediate context for faster resolution.