A centralized system for managing inspections, transactions, and customer service.
Managing e-commerce or supply chain data often means juggling multiple files and platforms—payment records in one place, quality control photos in another, and refund logs scattered elsewhere. The RizzitGo Spreadsheet
Fragmented data leads to errors, delays, and frustration. By consolidating information, you gain:
The key is dedicated, linked columns within a single sheet or a master dashboard that pulls from connected tabs.
Start with the fundamental financial and order data.
| Column | Data Example | Purpose |
|---|---|---|
Order ID
| #ORD-2023-78910 |
The primary identifier linking all data. |
|
| Transaction Date | 2023-10-26 | Timestamp of purchase/payment. |
| Payment Gateway | PayPal, Stripe | Source of transaction. |
| Amount & Currency | $149.99 USD | Final settled amount. |
| Payment Status | Completed, Pending, Failed | Visual status for quick scanning. |
Integrate visual evidence directly into your workflow.
| Column | Data Example | Purpose |
|---|---|---|
| QC Status | Passed, Failed (Minor Defect), Awaiting | Quick assessment result. |
| Inspection Photo Links | Drive/Album Link, Cloud URL | Crucial: |
| QC Agent Notes | "Scratch on lower left corner. See photo 'defect_01.jpg'." | Detailed comments referencing the visual evidence. | Inspection Date | 2023-11-02 | When QC was performed. |
Track the entire resolution lifecycle tied to the original order.
| Column | Data Example | Purpose |
|---|---|---|
| Refund Request ID | #REF-ORD-78910 | Unique ticket for the refund case. |
| Refund Reason | Quality Defect, Wrong Item, Customer Change | Categorized cause. |
| Refund Status | Submitted, Approved, Processed | Track the stage of the refund. |
| Refund Amount Issued | $149.99 (Full) | Final financial adjustment. | Refund Notes / Log | "Customer provided photo of defect on Nov 5. QC record confirmed. Full refund issued via original payment method on Nov 6." | Narrative linking the refund to the QC photos and original transaction. |
The RizzitGo Spreadsheet
