Ensuring Accountability from Warehouse to Delivery
Introduction: The FishGoo Commitment to Safe Delivery
At FishGoo Shipping, we understand that every parcel contains items of value and importance. Our primary goal is to ensure that your goods arrive at their destination in the same pristine condition they left our facility. This guide outlines our core protocols for parcel protection and introduces our key accountability measure: the mandatory use of QC and repack photos in your tracking spreadsheet.
Essential Steps for Protecting Your Parcels
1. Right-Sizing the Box
Always select a box that leaves minimal void space. Use sufficient void fill (bubble wrap, air pillows, packing paper)
2. Robust Internal Cushioning
Wrap each item individually. For fragile goods, use double-walled cardboard dividers or foam inserts. Ensure liquids are sealed in waterproof bags and electronics are protected with anti-static materials.
3. Secure Sealing & Reinforcement
Seal all seams with high-quality pressure-sensitive packing tape. Reinforce the box's edges and corners. Avoid using duct tape or string, which can compromise integrity and get caught in sorting machinery.
4. Clear and Protected Labeling
Affix shipping labels clearly on the largest face. Always use a waterproof label pouch
The Cornerstone of Accountability: QC & Repack Photos in Your Spreadsheet
To guarantee transparency and traceability throughout the shipping journey, FishGoo mandates a simple but critical procedure:
Mandatory Photo Documentation Protocol
- QC Photo (Pre-Pack):
- Repack Photo (Post-Pack):
- Spreadsheet Attachment:Immediatelyshipping spreadsheet. Each row (representing one parcel) must have its corresponding photos attached.
- Repack Photo (Post-Pack):
Why This Process is Non-Negotiable:
- Dispute Resolution:
- Internal QC Audit:
- Customer Confidence:
- Operational Efficiency:
- Internal QC Audit:
Proactive Measures for High-Risk Shipments
For valuable, fragile, or international shipments:
- Use "Fragile""Handle With Care"
- Consider double-boxing: cushion the inner box within a larger outer box with ample padding.
- For electronics, include silica gel desiccant packs
- Always opt for tracking and insurance