Need more assurance before shipping your items? This guide will show you how to get the detailed verification you need from SuperBuy's expert QC team.
SuperBuy's free Quality Check (QC) service
Tip:
How to Request Additional QC: Step-by-Step
Step 1: Access Your Warehouse Inventory
Log into your SuperBuy account. Navigate to "My Warehouse"
Step 2: Locate the Item & Open the QC Request Panel
Find the specific item. Click on "QC Photos""Request Detailed Photo"
Step 3: Select Your Detailed Request Type
In the pop-up window, you will find options to specify your needs. Common categories include:
- Close-up Shots:
- Measurements:
- Size/Scale Verification:
- Functionality Check:
- Color Accuracy:
- Measurements:
Step 4: Provide Clear Instructions (Crucial!)
Use the "Remarks"
Step 5: Submit & Wait for Results
Submit your request. SuperBuy's QC team typically processes these within 1-2 business days. You will receive a notification when the new photos/measurements are uploaded to your item's page. A small service fee may apply for complex requests.
Pro Tips for Effective Requests
- Combine Requests:
- Reference Original QC:
- Be Reasonable:
- Use Before Shipping:before
- Reference Original QC:
Ship with Confidence
SuperBuy's flexible QC system empowers you to make informed decisions. By utilizing detailed photo and measurement requests, you significantly reduce surprises and ensure the items you receive match your expectations perfectly. When in doubt, just ask—their team is there to help!
Ready to proceed? Check your Warehouse