No Hidden Costs. No Surprises. Complete Clarity on Every Purchase.
At LoongBuy, we believe that transparency is the cornerstone of trust. Shopping with a purchasing agent should simplify your experience, not complicate it with unexpected charges. That’s why we are committed to a clear, upfront fee structure. Below, we detail every potential cost associated with your order, empowering you to budget accurately and shop with confidence.
Breaking Down the Costs
A typical order with LoongBuy consists of the following components:
1. Product Cost
This is the price of the item(s) you purchase from Chinese online platforms (like Taobao, Tmall, 1688). You pay this directly to the seller. We assist in the purchase but do not markup product prices.
2. Agent Service Fee
Our primary fee for the services we provide. It covers purchasing items on your behalf, quality inspection, communication with sellers, and consolidation of multiple packages.
- Rate:
- Example:
This fee is always calculated and shown during the checkout process.
3. Domestic Shipping (China)
This is the cost to ship the item(s) from the Chinese seller to our warehouse in mainland China. Shipping rates vary by seller, location, and package weight/size.
- Most sellers offer free or low-cost shipping within China.
- If a seller charges shipping, the exact amount will be listed on the product page or calculated at checkout. We pay this fee to the seller and charge you the exact amount – no markup.
4. International Postage
The cost to ship your consolidated parcel from our warehouse to your international address. This is calculated based on the final package's:
- Weight (Volumetric or Actual):
- Dimensions:
- Destination Country:
- Shipping Method:Economic Air Mail, EMS, DHL, FedEx,
- Dimensions:
You can get an accurate estimate using our Shipping Calculator
Our Transparency Pledge
- No Hidden Fees:
- Upfront Quotes:
- Detailed Invoices:
- Warehouse Storage:free storage
- Upfront Quotes:
Sample Cost Calculation
Let's say you purchase one item priced at ¥300¥105%.
| Item | Amount (CNY) |
|---|---|
| Product Cost | ¥300.00 |
| Domestic Shipping (to Warehouse) | ¥10.00 |
| Agent Service Fee (5% of ¥300) | ¥15.00 |
| Subtotal at Warehouse | ¥325.00 |
| International Postage (e.g., EMS for 2kg to USA) | ¥180.00 (estimate) |
| Total Projected Cost | ¥505.00 |
Note: The international postage is paid separately when you submit your parcel for shipping.