Introduction
With the rise of cross-border e-commerce, many international shoppers are turning to Chinese purchasing agents like LoongBuy for affordable deals. But the question remains: Is LoongBuy legit and safe to use?
1. LoongBuy Platform Background
LoongBuy positions itself as a professional secure Chinese agent
- Established:
- Services:
- Claims:
- Registered Address:
2. LoongBuy Safety Measures
To verify LoongBuy safety
- Payment Security:
- Warehouse Verification:
- Documentation:
Tip: Always use official contact channels listed on their website to avoid LoongBuy fraud
3. LoongBuy Customer Service Analysis
The efficiency of LoongBuy customer service
- Average response time: 4-12 hours via email/ticket system
- Live chat available during China business hours (GMT+8)
- Some users report language barrier issues with complex requests
4. Refund Policy LoongBuy Scrutiny
Finding the refund policy LoongBuy
- 7-day return window for defective/unmatched items
- Buyer bears return shipping costs unless seller acknowledges error
- Strict documentation needed (photos/videos of unopened packages)
For sellers that don’t accept returns, LoongBuy offers quality control inspection
5. Real User Reviews Compilation
Authentic feedback aggregating 82 LoongBuy reviews
Positive Feedback (73%)
- "Cheaper shipping for bulk Taobao orders compared to competitors"
- "QC photos helped identify wrong item before international shipping"
Constructive Discontent (19%)
- "Refund took three weeks after four email follow-ups"
- "Website doesn't auto-translate merchant product specs"
- "Tracking system hasn't updates frequently during peak seasons." {"ul>,. "" +p;,/