International shipping costs are primarily calculated based on package weight and volumetric size. Repacking your items at the SuperBuy warehouse is a highly effective strategy to reduce both weight and shipping expenses. This tutorial will walk you through the simple process of requesting repackaging, selecting materials, and confirming the final package before dispatch.
Step-by-Step Tutorial
Step 1: Access Your "My Warehouse"
Log in to your SuperBuy account and navigate to the "My Warehouse"
Step 2: Select Items & Choose "Repacking"
Check the boxes next to the items you want to be included in one package. Then, click on the "Repacking"
Step 3: Submit Your Repacking Request
A new window will open. Here, you can submit specific instructions for the warehouse staff. Common requests include:
- Remove all retail boxes and unnecessary packaging.
- Combine multiple items into the smallest possible box.
- Use lightweight protective materials.
- Fold clothing items to save space.
Clearly state your requirements in the text box provided.
Step 4: Select Packaging Materials (Optional)
SuperBuy often allows you to choose protective materials. Options may include:
- Bubble Wrap:
- Vacuum Seal Bags:
- Stretch Film:
- Simple Plastic Bags:
- Vacuum Seal Bags:
Select materials based on your items' fragility and your priority for weight reduction.
Step 5: Preview & Confirm the Repackaged Parcel
Once the warehouse completes your repacking request (usually within 1-2 business days), they will upload new photos of your consolidated package and update its weight and dimensions in your warehouse.
Important:
Step 6: Proceed with Shipping
After confirming the new, optimized package, go to "Submit Delivery." Choose your preferred international carrier (e.g., EMS, DHL, SAL) based on the updated weight and quotes. You will now benefit from lower shipping fees
Pro Tips for Effective Repacking
- Plan Ahead:
- Be Specific:
- Balance Protection & Cost:
- Use the Notes Field:
- Be Specific: