Tracking your international order doesn't have to be a mystery. With the Hoobuy Spreadsheet, you get a transparent, step-by-step view of your purchase's entire journey—from the moment you pay to the day it ships. This guide will explain how to read your spreadsheet and accurately interpret each stage of the process.
Understanding the Spreadsheet Layout
Upon placing your order with your agent, Hoobuy generates a dedicated spreadsheet for you. Typically shared via a link (like Google Sheets), this document is organized chronologically, with columns for dates, statuses, and updates. Each row represents a key event in your order's lifecycle.
How to Read Each Stage Accurately
1. Payment & Order Submission
The first milestone. Look for a status update confirming your payment has been received and processed by Hoobuy. The date here is when your order is officially submitted to the warehouse system.
2. Arrival at Warehouse / QC Photos
This is a critical phase marked "QC" (Quality Check). When the item arrives at the Hoobuy warehouse, an agent will inspect it. The spreadsheet will be updated with a link to your QC photos. Check these photos carefully against your order details to approve or raise any concerns.
3. Packaging & Weighing
After you approve the QC, the status will change to packaging. The spreadsheet will now show the package weight
4. Shipping & Logistics
The final operational stage. Once your parcel is dispatched, the spreadsheet will be updated with:
- Shipping Method:
- Tracking Number:
- Departure Date:
- Tracking Number:
Pro Tips for Effective Tracking
- Check Regularly:
- Understand Common Terms:
- Use the Comments/Notes Column:
- Act Promptly on QC:
- Understand Common Terms:
What If There's a Delay or Issue?
If a status hasn't changed for an unusually long time, check the notes column first. For clarification, you can contact Hoobuy customer service directly, referencing your order number and the specific stage on the spreadsheet. The detailed timeline provides clear points of reference for efficient support.