Step 1: Access Your Warehouse
Log into your SuperBuy account and navigate to "My Warehouse". Here you will see all items that have arrived at the SuperBuy warehouse.
// Path: Homepage - "My SuperBuy" - "Warehouse"
SuperBuy Guide: How to Request Repacking Before International Shipping
2026-04-01
Repacking your items at the warehouse is a crucial step to reduce parcel weight and volume, significantly lowering your international shipping costs. This tutorial walks you through the entire process.
Why Request Repacking?
Manufacturers often ship items in bulky retail boxes filled with extra packaging. SuperBuy's repacking service removes this excess to create a leaner, more cost-effective parcel for international transit.
- Reduce Weight:
- Reduce Volume:
- Consolidation:
- Safer Transit:
- Reduce Volume:
Step-by-Step Tutorial
Step 2: Select Items & Initiate Repacking
Check the boxes next to the items you wish to repack and consolidate. Then, click the "Submit for Delivery""Repack"
Tip:
Step 3: Submit Detailed Repacking Instructions
This is the most important step. In the "Remarks""Special Instructions"
Example Instructions:
Step 4: Choose Packaging Materials (If Applicable)
During the shipping submission process, you may select options like:
- Box:
- Padded Envelope:
- Bubble Wrap / Foam:
- Vacuum Seal Bag:
- Moisture Barrier Bag:
- Padded Envelope:
Step 5: Review & Confirm Before Dispatch
Before final payment for shipping, you can request warehouse photos of the repacked parcel!
- Request "Parcel Photo"
- Check the photos to ensure instructions were followed and the packaging looks secure.
- Only approve the parcel for shipment once you are satisfied with the repacking result.
Final Check:
Pro Tips & Considerations
- Fragile Items:
- Gifts:do not
- Clear Communication:
- Cost-Benefit:
- Gifts:do not