AllChinaBuy Overseas Buyer FAQ: Address Filling, Customs Declaration & Tracking Tips
2025-06-12
Are you an overseas buyer puzzled by AllChinaBuy's processes? This comprehensive FAQ solves top concerns – from shipping hurdles to customs clearance. Dive in for actionable solutions!
1. Address Input Issues
Q: Why can't I fill in my international address?
Solutions:
- Switch to English input mode
- Break down address into multiple lines if exceeding character limits
- Use Pinyin formatting
Q: What if my country isn't listed?
| Region | Required Documents |
|---|---|
| EU/US/Canada | Tax ID or SSN (for parcels over $800) |
| Middle East | Passport copy (mandatory for all shipments) |
3. Real-Time Package Tracking
- Log into your AllChinaBuy account
- Navigate to Order History Track Shipment
- Use the 18-digit tracking number with our smart tracker
Pro Tip:
For seized packages: Our 24/7 multilingual support handles time-sensitive issues: +86 123 4567 890 Avoid ordering these high-risk categories:4. Handling Customs Delays
Need Immediate Help?
5. Prohibited Items Alert