With OrientDig's real-time tracking system, you can monitor your parcel's journey with clarity and confidence. This guide walks you through every step.
1. Locate Your Unique Tracking Number
After your order is processed and shipped from our warehouse, you will receive a confirmation email containing your exclusive OrientDig Tracking Number
Where to find it:
2. How to Track Your Parcel
Use your tracking number in any of the following ways:
- OrientDig Website:"Track Your Order"
- OrientDig Mobile App:
- Direct Link:
- Email Updates (Optional):
- OrientDig Mobile App:
3. Understanding Tracking Status Updates
Our real-time tracking provides detailed statuses at each stage:
- Order Processed:
- Picked Up / In Transit:
- Departed Sorting Hub:
- Arrived at Local Facility:
- Out for Delivery:
- Delivered:
- Picked Up / In Transit:
4. Pro Tips for a Smooth Experience
- Double-check your tracking number for accuracy.
- Please allow 24-48 hours for the tracking information to activate after you receive the shipping confirmation.
- For international shipments, the tracking will update to reflect the local carrier's information once the parcel enters your country.
- If a status seems unchanged for several days, this can be normal during long-haul international transit or customs processing.
Need Help?
If your tracking shows 'Delivered' but you haven't received the parcel, or if there is no movement for an extended period, our customer support team is ready to assist.
Contact OrientDig Support: [email protected]