The Golden Rule: Document Everything

Comprehensive documentation creates a verifiable chain of evidence. This is your primary defense in case you need to file a claim with the carrier, the shipping platform, or your payment provider.

1. Keep All Shipment Proofs

From the moment you hand over your parcel or it's collected, start collecting proofs. These typically include:

  • Shipping Receipts:
  • Tracking Numbers:
  • Postal/Customs Forms:
  • Payment Confirmation:
  • Communication Logs:

Action Tip:

2. The Critical Step: Repack Photos

This is often overlooked but is arguably the most powerful evidence you can have.

  • Before Sealing:
  • During Packing:
  • Final Package:
  • Special Consideration:

Action Tip:

3. How This Documentation Protects You

  • Against Loss:
  • Against Damage:
  • Against Carrier Mishandling:
  • For Insurance Claims: