Does AllChinaBuy Offer Refund Guarantee? A Step-by-Step Guide to Refunds & Balance Withdrawals
Wondering if your AllChinaBuy purchase can be refunded or how to recover your balance after cancellation? This practical guide covers the platform’s refund policy, processing timelines, and withdrawal methods (including PayPal and original payment reversals).
AllChinaBuy Refund Policy Explained
AllChinaBuy provides a refund guarantee for eligible orders, typically including:
- Unshipped orders: Full refund upon cancellation before dispatch
- Defective/wrong items: Refund or replacement after return approval
- Failed deliveries: Refunds for undeliverable packages
Processing times vary from 7-15 business days
* Bank transfers may incur currency conversion fees. A: Yes, if the order hasn’t entered "Processing" status. Go to "Order Details" → "Cancel Order". A: Only for seller-fault cases. Buyer-requested cancellations usually exclude original shipping fees. A: Contact AllChinaBuy support to arrange alternate withdrawal (may require identity verification). Tip:
How to Request a Refund: Step-by-Step Process
Withdrawal Methods for Account Balance
Method
Processing Time
Minimum Amount
Original payment card
7-10 days
$20
PayPal
3-5 days
$30
Store credit
Instant
No minimum
FAQs: AllChinaBuy Refunds and Cancellations
Q: Can I cancel an order after payment?
Q: Do refunds include shipping costs?
Q: What if my PayPal account is closed?