LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
When shopping with LoongBuy, one of the standout features is our thorough Quality Control (QC) process. Before your purchased items are shipped, they undergo a detailed inspection, and QC photos are provided for your review. This allows you to verify the product's condition and request modifications if needed.
Understanding LoongBuy's QC Process
LoongBuy's QC process is designed to ensure that you receive exactly what you ordered in the best possible condition. Here’s how it works:
- Order Placement:
- Photography & Inspection:
- Upload for Review:
- Your Decision:
- Modification Handling:
- Photography & Inspection:
How to View Quality Check (QC) Photos
Accessing and reviewing your QC photos is simple:
- Log in to your LoongBuy account.
- Go to My Orders
- Click on View Inspection Photos
- Zoom in, examine labels, stitching, colors, and overall condition.
- Click on View Inspection Photos
What to Look for in QC Photos
When reviewing QC inspection images, pay attention to:
- Authenticity:
- Condition:
- Color & Size:
- Condition:
How to Reject an Item or Request Changes
If the QC photos reveal an issue, follow these steps:
- Submit a Change Request:
- Upload Supporting Evidence:
- Choose an Action:
- Wait for Resolution:
- Choose an Action:
Frequently Asked Questions
Q: How long does the QC process take?
A: Typically within 1-3 business days after the item arrives at our warehouse.
Q: Is there a QC fee?
A: Standard QC is free. Professional inspection (for luxury or electronics) may have additional charges.
Q: What if I approve an item but find issues later?
A: Once approved, modification requests may not be possible. Review QC photos carefully before confirming.
Conclusion
The LoongBuy QC process
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