Encountering errors when trying to submit your order on AllChinaBuy? This comprehensive guide covers common error messages during checkout and provides step-by-step solutions to resolve them quickly.
Common AllChinaBuy Order Submission Errors
1. "Invalid Link" Error
What it means:
Solutions:
- Refresh the product page and try again
- Manually paste the product URL into a new browser tab
- Search for the product directly on AllChinaBuy and access it through search results
- Contact customer service with the product ID
2. "Product Unavailable" Error
What it means:
Solutions:
- Check product availability on the listing page
- Contact seller for restock information ("Ask" button)
- Browse for alternative products with similar specifications
- Try again later if inventory updates are pending
3. "System Error" (Code 500/503)
What it means:
Solutions:
- Wait 10-15 minutes and refresh
- Clear browser cache and cookies
- Use a different browser or device
- Try the official AllChinaBuy mobile app if available
4. "Payment Rejected" Errors
What it means:
Solutions:
- Double-check card details and billing address
- Contact your bank to authorize international payments
- Try alternative payment methods (AliPay, PayPal, etc.)
- Check wallet balance for gift cards/store credit
5. "Maximum Order Quantity Reached"
What it means:
Solutions:
- Reduce the quantity in your cart
- Check seller's purchase limit rules
- Schedule a second order after this one completes
Advanced Troubleshooting
When Errors Persist
- Take a screenshot of the complete error message
- Note the time and browser version
- Try incognito/private browsing mode
- Check AllChinaBuy Status Page
Quick Device Checks
| Device Type |
Recommended Action |
| Mobile |
Enable "Desktop Site" in browser settings |
| Desktop |
Disable ad blockers temporarily |
| Mac Users |
Check Safari compatibility settings |
Still Having Issues?
If problems continue after trying these solutions:
Contact AllChinaBuy Support:
- Email:
- Live Chat:
- Order Reference:
