1. Address Entry Issues
Q: Why can't I input my overseas address correctly?
A:
Still having trouble? Contact AllChinaBuy support
2. Customs & ID Requirements
Q: Do I need to provide my ID for customs clearance?
A:
Upload documents securely through our order portal
Country ID Required Format EU Yes Passport/Tax ID number USA No - Middle East Yes Emirates ID copy
3. Shipping Tracking Solutions
Q: How to track my package after shipment?
A:
Note:
4. Customs Inspection Scenarios
Q: What if customs holds my package?
A:
Most delays resolve within 3-7 working days.
Pro Tips for Smooth Shipping
To avoid common issues:
- Double-check address with our Address Validator Tool
- Choose DDP (Delivered Duty Paid) shipping when available
- Purchase shipping insurance for high-value items