Whether you're new to Chinese shopping agents or just starting with MuleBuy, this tutorial will walk you through the entire process—from account registration to parcel delivery. Follow these steps to complete your first purchase effortlessly.
1. Create an Account
Go to MuleBuy’s official website and click "Sign Up"
2. Add Product Links
Paste the URL of the product you want purchase (e.g., from Taobao, Tmall, or JD.com) in the MuleBuy search bar. Click "Fetch Item"
3. Select Size/Color and Quantity
Review the product page, choose your preferred size, color, and quantity, then add it to your cart. Double-check to ensure accuracy before proceeding.
4. Contact Customer Service (Optional)
If uncertain for sizing, material, or shipping eligibility, click the "Live Chat"
5. Confirm Your Order
Go to "My Orders", review all items, then click "Submit Order". Some products may require manual calculation for international shipping costs.
6. Deposit Payment
Navigate to "Account Balance", recharge funds via methods like PayPal, credit card, or bank transfer. System updates will reflect once payment clears.

7. Choose Shipping Method
After deducting servicer charges like purchasing fees from your credit debit cards among money transactions parameters etc., select a Logistics Route.
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