Home > Security and After-Sales Support in Cross-Border Shopping: How Does LOONGBUY Perform?

Security and After-Sales Support in Cross-Border Shopping: How Does LOONGBUY Perform?

2025-06-18
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For consumers engaging in cross-border shopping and proxy purchasing, safety and after-sales service

Funds Held in Escrow for Buyer Protection

LOONGBUY addresses security concerns by implementing an escrow account system. Under this arrangement, sellers are unable to withdraw funds until buyers confirm satisfactory receipt of their goods. This policy ensures that transactions remain secure and minimizes the risk of scams or fraudulent activities.

In cases where disputes occur:

  • Buyers can file for customer service arbitration
  • All steps of the resolution process are recorded transparently
  • Both parties receive fair mediation

    • Multi-Language Support & Extended Customer Service Availability

    To further enhance trust and reliability, LOONGBUY provides dedicated multi-language

  • 7×14-hour
  • Responsive communication channels for dispute resolution
  • Timely updates on order issues

    • Building Trust Through Transparency

    By combining financial safeguards with attentive service, LOONGBUY significantly reduces common pain points in international shopping. The platform’s focus on transaction securityproblem-solving efficiency

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