LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
2025-06-21
At LoongBuy, we prioritize product quality and customer satisfaction above all else. One key step in ensuring this is our Quality Check (QC)viewing QC photos, requesting modifications, or rejecting items
Understanding the LoongBuy QC Process
Once your order is processed, our team conducts a detailed inspection. You’ll receive QC images
- Step 1:
- Step 2:
- Step 3:
How to Access and Review QC Photos
1. Log in to your LoongBuy account.
2. Navigate to “My Orders”
3. Click “View QC Photos”
- ▪ Stitching, material authenticity, and color accuracy.
- ▪ Tags, serial numbers, or manufacturer labels.
- ▪ Product dimensions vs. listed specifications.
Requesting Modifications or Rejecting Items
For Minor Changes (e.g., Repacking, Extra Checks)
Use the “Request Modification”
- Ask for additional protective packaging.
- Request closer photos of a specific area (e.g., logo embroidery).
Rejecting an Item Due to Quality Issues
If the product fails inspection:
- ▪ Tap “Reject Item”
- ▪ Choose between replacement, refund, or store credit.
- NOTE: The QC team verifies issues before processing your request.
Pro Tip:48 hourscustomer support
Why LoongBuy’s QC Matters
Our inspection process
- ✅ Transparency:
- ✅ Control:
- ✅ Confidence:
Ready to Check Your QC Photos?
Log in now to inspect your order or learn more in our QC FAQ section.