At ACBUY, we prioritize transaction security to ensure a trusted marketplace for both buyers and sellers. Our platform implements a stringent verification process for all users, along with a secure escrow payment system to safeguard financial transactions and protect the interests of all parties involved.

Strict Seller and Buyer Verification

To minimize risks and enhance transparency, ACBUY requires thorough identity and payment method verification for all registered accounts. This measure helps maintain a fraudulent-free community and fosters confidence among users engaging in trade on our platform.

Escrow System for Secure Fund Management

ACBUY's escrow payment mechanism ensures that funds are held securely until both parties fulfill their trade obligations. This approach eliminates potential disputes, as payment is only released after the buyer confirms receipt of goods or services as described.

Dedicated After-Sales Support for Dispute Resolution

Our professional customer service team is available 24/7 to handle refunds, replacements, and conflict mediation. With prompt response times and fair solutions, ACBUY enhances user satisfaction and encourages repeat transactions.

• FAST CLAIM PROCESSING for refunds and exchanges
• MULTI-CHANNEL SUPPORT via live chat, email, and phone
• FRIENDLY POLICIES that favor buyer protection when disputes arise