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How KAKOBUY Leverages Social Media to Enhance User Engagement

2025-06-23

In today's digital world, building a strong online community is key to the success of any e-commerce platform. KAKOBUY has mastered this approach by effectively utilizing popular social media channels like Telegram, Discord, and Reddit to create vibrant user communities.

KAKOBUY's social media strategy

A Multi-Platform Social Media Strategy

KAKOBUY maintains active presence across multiple social platforms to maximize reach and interaction with rep enthusiasts worldwide:

  • Telegram:
  • Discord:
  • Reddit:

Engaging Content Shared with Community

The platform consistently shares valuable content through these channels including:

  • Latest shopping discounts and coupon codes
  • Updates on shipping policies and logistics information
  • Industry news and market analysis
  • Bilingual announcements (English/Chinese)
"Our social channels have become the first touchpoint for new users and a daily checking point for our regular customers," says KAKOBUY's community manager.

Leveraging Influencers to Build Trust

KAKOBUY collaborates with Key Opinion Leaders (KOLs) in the rep community to:

  • Host live Q&A sessions about product authenticity guidance
  • Conduct product review demonstrations via streaming
  • Share buying experience and quality comparison content
  • Collect honest user feedback through interactive polls

These efforts have significantly increased user engagement rates by 47% compared to last year, while the platforms' follower base continues to expand organically.

KAKOBUY Community Growth Metrics

  • 35K+ Discord members
  • 28K+ Telegram group participants
  • 15K+ Reddit community members
  • 78% customer retention rate
KAKOBUY community growth chart

The Results of Community Focus

By combining multilingual support with active community engagement, KAKOBUY has achieved

  • Higher brand visibility in target markets
  • Increased conversion rates from existing followers
  • Reduced customer service workloads through active self-help communities
  • Valuable product feedback that helps improve services

For rep enthusiasts looking for a reliable worldwide shopping assistance platform, KAKOBUY's comprehensive social presence provides both convenience and confidence throughout the purchasing journey.

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