How to Use MuleBuy: A Step-by-Step Guide for Beginners
2025-06-24
This tutorial provides a complete walkthrough of the MuleBuy platform, designed specifically for new users who are unfamiliar with Chinese purchasing agents. Follow these steps to place your first order with confidence.
1. Account Registration
Begin by creating your MuleBuy account:
- Visit MuleBuy's official website
- Click "Sign Up" in the top right corner
- Enter your email address and create a secure password
- Verify your account through the confirmation email
2. Adding Product Links
To purchase items from Chinese websites:
- Copy the product URL from sites like Taobao, JD.com, or Weidian
- Paste the link into MuleBuy's "New Order" field under "Custom Purchase"
- The system will automatically fetch product details
3. Selecting Product Specifications
For items requiring custom selections:
Tip: Use the "Ask Agent to Check" feature if you're unsure about sizes.
- Choose color or style from the dropdown menu
- Select your size using Asian-to-Western conversion charts
- Indicate quantity needed
- Add special instructions if required
4. Order Confirmation Process
Before finalizing:
- Review the automatically calculated total (product cost + service fee + shipping estimation)
- Confirm product details through our bilingual screenshots
- The order moves to "Pending Payment" status once verified
5. Payment Methods
MuleBuy accepts various payment options:
| Method | Processing Time | Fee |
|---|---|---|
| PayPal | Instant | 3.9% |
| Alipay | Instant | 1.5% |
| Bank Transfer | 1-3 days | Free |
6. Logistics Options
Your package can be shipped via:
- Express (3-6 days):
- Standard (10-20 days):
- Sensitive Goods Route (14(self life) getAhead).
- Standard (10-20 days):