Home > How to Use MuleBuy: A Step-by-Step Guide for Beginners

How to Use MuleBuy: A Step-by-Step Guide for Beginners

2025-06-24

Welcome to MuleBuy, your gateway to hassle-free China purchasing! This detailed guide will walk you through the entire process—from signing up to receiving your package. Whether you're new to international shopping or proxy services, our tutorial with screenshots will help you master every step.

1. Account Registration

Start by creating your MuleBuy account:

  1. Visit MuleBuy's official website.
  2. Click "Sign Up"
  3. Enter your email address, set a password, and verify via the confirmation email.
  4. Complete optional profile details for smoother transactions.
MuleBuy registration page

2. Adding Product Links

To purchase items from Chinese platforms (e.g., Taobao, JD.com):

  • Copy the URL of your desired product from the source website in China.
  • Paste it into MuleBuy's "Add New Item"
  • The system will auto-detect product details or prompt you to manual.
Adding product links on MuleBuy

3. Selecting Size/Color & Quantity

After pasting the link:

  1. Check the dropdown menus for available variants.
  2. Specify quantity in the numeric field.
  3. Click

Tip: Double-check measurements; sizing often differs from Western standards.

4. Contacting Customer Service

Need help?Mulebuy provides three support options:

  • >Live Chat:Instant messaging via the bubble icon(lower-right corner).
  • >Email:[diwetlel>ermgglemulebuy.com; and we reply within 75 working hours "