As a global sourcing platform, AllChinaBuy maintains strict policies to ensure a safe and compliant marketplace. Violations may result in account suspension, restricted access, or permanent bans. This guide outlines critical rules to protect your account.
1. High-Risk Activities That May Lead to Account Suspension
- Listing counterfeit goods: Uploading products with unauthorized brand names/logos (e.g., "Replica Rolex") violates intellectual property laws.
- Prohibited order requests: Soliciting transactions for illegal/regulated items (weapons, controlled substances) will trigger immediate account restrictions.
- Fraudulent payments: Attempting chargeback scams or fake payment methods.
2. How to Avoid Complaints & Account Restrictions
- Keyword monitoring: Remove terms like "copy", "fake", or trademarked names from product descriptions.
- Review AllChinaBuy's policies: Regularly check updates on prohibited items and transaction rules.
- Clear communication: Document all order details to prevent disputes that could result in complaints leading to account suspension.
3. What Happens During Account Review?
If flagged for suspicious activity:
- Your account may be temporarily limited from placing orders
- Repeat offenses often lead to permanent account termination.
4. Account Security Best Practices
| Action | Risk Level |
|---|---|
| Using VPN to bypass regional restrictions | High (Possible IP ban) |
| Multiple accounts for single user | Medium (May trigger account freeze) |
Note: AllChinaBuy regularly updates its algorithm to detect policy violations. If your account gets suspended, contact customer support