How to Use MuleBuy: A Step-by-Step Guide for Beginners
New to Chinese shopping agents? This tutorial will walk you through the entire process of using MuleBuy platform, from account registration to receiving your package. With practical screenshots and clear instructions, you’ll complete your first purchase effortlessly.
1. Account Registration
To get started, visit MuleBuy's official website
2. Adding Product Links
After logging in, navigate to "My Dashboard" and click "Add New Order". Paste the URL of the product you wish to purchase from Chinese platforms (e.g., Taobao, JD.com). MuleBuy will automatically fetch the product details.
3. Selecting Specifications
Choose your preferred size, color, quantity, and add special instructions if needed. Double-check the product page for accuracy before proceeding.
4. Contacting Customer Service
For questions about products/ordering, use the live chat feature (bottom-right corner) or email [email protected]. Include your order number for faster assistance.
5. Confirming Your Order
Once the seller confirms product availability, MuleBuy will notify you. Review the final price including domestic shipping fees, then click "Confirm Order".
6. Depositing Funds
Top up your MuleBuy wallet via:
- Credit/Debit Card (3% fee)
- PayPal (+5.5%)
- Bank Transfer (no fee)
7. Choosing Shipping Method
| Method | Delivery Time | Best For |
|---|---|---|
| Express (DHL/FedEx) | 5-10 days | Urgent orders ≤5kg |
| Air Cargo | 15-25 days | 6-20kg packages |
After selecting, confirm your delivery address in "Profile Settings".
8. Package Shipment
When your package is dispatched, you'll receive a tracking number under "My Orders". For subsequent orders, the consolidated shipping feature can save costs!
Pro Tips for Beginners:
- Always compare sellers' ratings when pasting links
- Preview domestic shipping fees before confirming
- Check for holiday delays on the MuleBuy News Page
Now you're ready to start shopping on Chinese platforms with MuleBuy! Facing issues? Drop comments below.