LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
Quality control (QC) is a crucial step in ensuring the products you order match your expectations. At LoongBuy, our thorough QC inspectionview QC photos, reject unsatisfactory items, and request modifications
Understanding LoongBuy’s QC Process
After placing an order with LoongBuy, our team conducts a comprehensive quality check before shipping. Here’s what happens during the LoongBuy QC
How to View Your Quality Check Photos
Once inspection is complete, you’ll receive a notification via email or the app with access to your QC photos. Follow these steps to review them:
- Log in to your LoongBuy account.
- Navigate to "My Orders"
- Click on "QC Images"
- Zoom in for detailed inspection and compare against product expectations.
- Click on "QC Images"
How to Reject Items or Request Changes
If the product doesn’t meet quality standards, you have two options:
Option 1: Reject the Item
Completely reject the item if it has irreparable flaws:
- Open the QC photos
- Click "Reject Item"
- Submit for LoongBuy’s review (you may receive a refund/store credit).
- Click "Reject Item"
Option 2: Request Modifications
For minor issues (e.g., loose threads or slight color adjustments):
- Under the QC images review, select "Request Changes."
- Mark problem areas directly on the photos using our annotation tool.
- Add detailed instructions for corrections.
- Submit – our team will communicate the changes to the supplier.
Note: Modification requests may add 1-3 business days to processing time.
Tips for Effective QC Review
- Check all photo angles carefully before approval.
- Compare QC images
- Request additional photos if uncertain about material or stitching quality.
- Revisions must be requested within 48 hours of receiving QC photos.
LoongBuy’s quality checkQC inspectionrep QC guide