Home > Is AllChinaBuy Safe? An In-depth Look at Its Escrow System, Arbitration Process, and Complaint Handling

Is AllChinaBuy Safe? An In-depth Look at Its Escrow System, Arbitration Process, and Complaint Handling

2025-06-29

Many users hesitate when using purchasing agents due to trust concerns. AllChinaBuy addresses these worries with a comprehensive safety net—including payment protection, quality verification deadlines, dispute resolution, and merchant accountability. This article explains how the platform ensures transaction security and handles common issues like stockouts, wrong items, shipping delays, or unresponsive sellers.

1. AllChinaBuy’s Escrow Protection System

Before releasing payments to sellers, AllChinaBuy holds funds in escrow until buyers confirm order completion. Key features include:

  • 7-Day Inspection Period:
  • Pre-Shipment Verification:
  • Compulsory Seller Deposits:

2. Arbitration Workflow for Common Issues

Case 1: Items Out of Stock

If sellers fail to procure goods after payment, AllChinaBuy forces a full refund plus 5% credit compensation within 48 hours.

Case 2: Incorrect/Misdescribed Items

Submit photo/video evidence within the inspection window. The platform mediates partial refunds (20-100%) or free return shipping.

Cases 1w3: Significant Shipping Delays

For delays exceeding 15 days beyond the estimated timeframe, buyers may cancel for instant refunds or demand priority reshipment.

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Many users hesitate when using purchasing agents due to trust concerns. AllChinaBuy addresses these worries with a comprehensive safety net—including payment protection, quality verification deadlines, dispute resolution, and merchant accountability. This article explains how the platform ensures transaction security and handles common issues like stockouts, wrong items, shipping delays, or unresponsive sellers.

1. AllChinaBuy’s Escrow Protection System

Before releasing payments to sellers, AllChinaBuy holds funds in escrow until buyers confirm order completion. Key features include:

  • 7-Day Inspection Period:
  • Pre-Shipment Verification:
  • Compulsory Seller Deposits:

2. Arbitration Workflow for Common Issues

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